Excellence is not something you see - it's something you experience...

In today’s world, organisations find themselves operating in an environment where changes happen at a rapid and relentless pace, where new global shifts have implications for society, industries and organisations, both today and into the future. Let’s explore how role model organisations have designed their future excellence and what state-of-the-art experts can tell us about it. The Forum 2019 will mostly be the place where we will launch of the EFQM Model 2020! What will it be for the EFQM Excellence Model 2020? As the famous Finnish architect and designer Alvar Aalto once said: – Nothing is ever reborn but neither does it totally disappear. And that which has once been born, will always reappear in a new form.


Explore how role-model organisations have designed their future excellence and what state-of-the-art experts can tell us about it



Attendees represent a wide variety of industry sectors, private and public entities, large and small, from over 40 countries



More about the venue for the Forum and the Celebration Dinner, and practical indications to travel to Helsinki, and the hotel

The EFQM Forum 2019 is hosted by

Meet the Speakers

The Forum programme is being finalised. Take a closer look already at some of our speakers...
Jamil Qureshi

Jamil Qureshi

Specialist for the mindset & attitude for high performance

His knowledge in the area of optimising human potential comes from his experience of working with top performers in the world of sport and business, many of which have been in the top ten in the world in their chosen profession, and indeed in a few cases, number one.

Veli-Matti Mattila

Veli-Matti Mattila

President & CEO - Elisa

Elisa is a pioneer in telecommunications and digital services. Their business is continuously changing. Digitalisation is influencing the work that people do, ways of working, management, tools and the working environment.
During their over 136-year history, they have always been enthusiastic about utilising new technologies and ways of working. Their vision is to become a recognised international provider of digital services and a brand of excellence.

Dr. Samuel West

Dr. Samuel West

Learning from Innovation Failure - Lessons from the Museum of Failure

His research focuses on creating climates for innovation by encouraging experimentation and exploration. In 2017 he founded the Museum of Failure showcasing over a 100 innovation failures from around the world. The aim of the museum is to stimulate productive discussions about the important role of failure for innovation and to increase organizational acceptance of failure.

Tommi Uitto

Tommi Uitto

President, Nokia Mobile Networks Business Group

Tommi Uitto is passionate about developing mobile broadband networks and seeing his customers thrive as they deliver an ever better mobile customer experience and create the Internet of Things.

Marcus Thornley

Marcus Thornley


Play is a startup that uses gaming approaches and experience-design to drive engagement, habit-formation and behavioural change at work.

Thomas Davies

Thomas Davies


Having founded Temporall, Thomas will share his experience on helping organisations develop culture as a strategic lever for transformation. Positioning culture as a strategy leads to an increase in performance and supports successful digital transformation.

Brand your organisation as a Sponsor to the EFQM Forum 2019

Register now & join us in Helsinki

More fees categories are proposed on the registration page. The fees shown here are excluding VAT. VAT will automatically be added to the registration form.



  • EFQM & Laatukeskus Members
  • Valid until 23 October
  • 1 Ticket to the Forum
  • 1 Ticket to the Celebration Dinner & Award Ceremony
Register now


  • Per participant, for 5 or more
  • Valid until 23 October
  • 1 Ticket to the Forum/participant
  • 1 Ticket to the Celebration Dinner & Award Ceremony/participant

Get in Touch

Should you have any question, feel free to contact us.


Vinciane Beauduin
Senior Manager, Digital Marketing & Communication


Miia Rosenqvist
Director, Seminars, Communication & PR
Satu Tuomela
Management Assistant

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