The launch of the new EFQM Model and great keynote speakers will be on the programme in Helsinki...

This video update by Russell Longmuir, CEO at EFQM, gives you a few more on what to expect at the Forum.


19.00 – 20.30 – WELCOME COCKTAIL

A welcome reception will be hosted at the Helsinki City Hall.
Please confirm your participation on the registration form (logistics arrangements will be communicated in due time) 


09.45 – 10.00 – WELCOME & INTRODUCTION

10.00 – 10.45 – JAMIL QURESHI

Specialist on the mindset & attitude for high performance

10.45 – 11.30 – ELISA, FINLAND

Veli-Matti Mattila, President & CEO 

11.30 – 12.15 – DR SAMUEL WEST

Learning from Innovation Failure,
Lessons from the Museum of Failure

12.15 – 14.00 – LUNCH

14.00 – 14.45 – TOMMI UITTO

President, Nokia Mobile Networks Business Group

14.45 – 15.30 – MARCUS THORNLEY

CEO, Play-Consult

15.30 – 17.00 – THE EFQM MODEL 2020 LAUNCH

Discover the EFQM Management Model 2020 through presentation, video interviews with the Core Team Members, experience from the first users of the new Model – those involved in the Beta Testing, and finally what’s next for the training, recognition, membership and new offerings.

17.00 – Closing Day 1


9.00 – 13.00 – DEEP DIVE SESSIONS

Three workshops and one Good Practice Visit. (the 3 parallel sessions will take place at the Clarion Hotel).  The proposed topics are:

  • The newly launched EFQM Model
  • Innovation
  • Circular Economy

The Good Practice Visit will take place at Vaisala.

Vaisala has two global business areas that develop, manufacture and market innovative products and services for environmental and industrial measurement.  Their Weather and Environment Business Area serves selected weather-dependent markets where accurate, real-time, uninterrupted, and reliable weather data is essential to run efficient operations.  Their Industrial Measurements Business Area serves industrial customers in life science, power transmission, and targeted industrial applications. It offers a broad range of measurement instruments to ensure operational quality and productivity.  Innovation and technology are cornerstones for Vaisala’s success and they keep advancing the art of environmental observations. Technological innovation is in their DNA, and want and need to be at the cutting edge of development, to find new solutions to customer needs in demanding applications.
Address: Vanha Nurmijärventie 21, 01670 Vantaa (max. capacity: 40 people)

13.00 – LUNCH