Specialist on the mindset & attitude for high performance
Jamil Qureshi’s knowledge is in the area of optimising human potential comes from his experience of working with top performers in the world of sport and business, many of which have been in the top ten in the world in their chosen profession, and indeed in a few cases, number one.
In 2006, he was appointed the first-ever official golf psychologist to the European Ryder Cup team. The team made history in winning by a record-equalling margin. Since then he has had a significant influence on the world of golf, he has worked with over 22 golfers inside the World Top 50. Ranked amongst the most influential figures in British sports in 2009, Qureshi was voted into the top 100 powerful men in golf by his international peers.
He has also worked successfully with English Premiership football clubs, Formula 1 racing drivers, England cricketers, fighter pilots, and medical teams. His work with business leaders in many different countries, has helped executives and their teams fulfil their potential by orchestrating change and performance programs. He is one of the few external experts chosen to work with Astronauts on the NASA space programme.
Qureshi has developed and delivered management and leadership programs at board level for Coca Cola, Hewlett Packard, Emirates Airlines, Serco, Orange, and Royal Bank of Scotland. He has worked across LBG Group Operations on the ‘journey to world class’ and other areas within Lloyds Banking Group, and has also led change management teams himself, re-setting standards at Marks and Spencer and with the Post Office to create The Post Office Way as they separate from Royal Mail.
He has lectured widely at business schools in the US, UK and China through Ashridge, Fordham Business School and Qing Dao University. Qureshi is also a world recognised speaker on all aspects of the psychology of performance, psychology of leadership, leadership attitudes, improving people, cultural change techniques, and employee engagement.
Having spent fifteen years working with the world’s elite, he is in a genuinely unique position to define ‘the difference that makes the difference’. Qureshi shares with his audiences his practical insights into the psychology of attaining high performance as an individual or team.
President & CEO
Since 2003, Veli-Matti Mattila has been the President and CEO of Elisa, biggest Finnish telecommunications, ICT, and online service provider serving over 6 million consumer, corporate, and public administration organization subscriptions. Before that, Veli-Matti was the CEO of Ericsson Finland and he held various positions in the Ericsson Group in Finland and the USA. He’s currently a Member of the Board of Directors of Sampo plc., a Member of the Board of Directors of The Research Institute of the Finnish Economy (Etla) and Finnish Business and Policy Forum EVA and a member of a Board of Directors Service Sector Employers Palta. He holds a M.Sc. (E.E.) from the Helsinki University of Technology and an MBA at UCLA.
Elisa is a pioneer in telecommunications and digital services. We serve approximately 2.8 million consumer, corporate and public administration organisation customers, and have over 6.2 million subscriptions in our extensive network. Cooperation with Vodafone and Telenor, among others, enables globally competitive services.
Our core markets are Finland and Estonia, and we also provide digital services for international markets. Elisa’s shares are listed on the Nasdaq Helsinki. In 2018, our revenue was EUR 1.83 billion euros, and we employed 4,800 people. As a responsible Finnish market leader, our operations are guided by continuous improvement.
Our brands include Elisa, Elisa Saunalahti, Elisa Videra, Elisa Santa Monica, Elisa Automate and Elisa Smart Factory. Cooperation with Vodafone and Telenor, among others, enables us to offer globally competitive services. We also offer digital services to the growing international markets. This portfolio includes e.g. visual communication services, entertainment services and cloud-based IT services.
Elisa’s over-136-year history is characterised by looking for something new and by challenging the prevailing approaches to benefit our customers. Elisa’s way is to systematically improve efficiency and quality with excellent results. Our highly engaged personnel, a strong learning culture and innovations drive continuous development increasing both customer satisfaction and a positive impact on society, as well as unique financial performance.
Dr. Samuel West
Learning from Innovation Failure
Lessons from the Museum of Failure
Dr. Samuel West is a licensed psychologist and has a PhD in Organizational Psychology. His research focuses on creating climates for innovation by encouraging experimentation and exploration. In 2017 he founded the Museum of Failure showcasing over a 100 innovation failures from around the world. The aim of the museum is to stimulate productive discussions about the important role of failure for innovation and to increase organizational acceptance of failure. The touring exhibit has been to Sweden, Los Angeles, Toronto, and Shanghai and a permanent museum will soon open in Spain.
The Museum of Failure is a collection of failed innovations that provide unique insight into the risky business of innovation. The stories of the museum items are used as a backdrop to explore the theme of learning from failure, such as:
- understanding importance of acceptance of failure
- improving organizational learning from failure
- establishing a team climate of psychological safety in which it is safe to take meaningful risks.